License and terms
Privacy Policy
This policy explains how Linking Audio collects, uses, stores, and shares personal information when you visit the website, create an account, subscribe to Creator or Pro, use Fon Music Venue, or contact us.
1. Data controller
LinkingAudio Digital and Media L.L.C-FZ
Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.
Privacy contact: privacy@linkingaudio.com
That company decides how and why personal information is processed for Linking Audio, subject to the law that applies.
2. Information we collect
Account information
- Name, username, and email address.
- Password information stored in hashed form.
- Subscription plan and account status.
- Team-member and seat information on eligible Pro accounts.
Payment and billing
Payments are handled by our payment provider. We may keep subscription status and invoice references. We do not store full payment card numbers on our own systems when processing works as described here.
Catalog and usage
We may collect searches, previews, downloads, and saved collections.
Fon Music Venue play logs
For Fon Music Venue customers we may process playback logs that show which music was played, so the service can be administered.
Support
If you email us, we process the message and the details you send so we can reply.
Technical information
We may collect IP address, device and browser information, and cookie identifiers. See the Cookie Policy.
3. How we use personal information
- Create and manage accounts and provide the service.
- Deliver the licensing rights that come with a subscription.
- Process payments, manage invoices, and help prevent fraud.
- Keep playback records for Fon Music Venue customers.
- Respond to support requests.
- Keep the platform secure and working.
- Measure site use with analytics where consent is required and has been given.
- Meet legal obligations and handle claims where necessary.
4. How we share personal information
We may share information with providers that host the service, send email, process payments, support customers, measure analytics, or provide security. We may also disclose information when the law requires it or when it is necessary to protect our rights. If you ask for an invoice in a company name, we process the business details you provide for billing.
We do not sell personal information. Providers should receive only what they need for their service.
5. International transfers
Some providers may process information outside your country of residence. Where the law requires safeguards for those transfers, we use the required measures.
6. Data retention
- Account information is kept while the account is active and afterward for legal or contractual periods that apply.
- Payment and invoice records are kept for the accounting and tax periods that apply.
- Fon Music play logs are kept for the service period and any further period needed for operations or legal duties.
- Support messages are kept as long as needed to handle the request and keep a record.
- You can unsubscribe from optional marketing email at any time.
7. Your privacy rights
Depending on where you live, you may have the right to access your information, correct it, ask for deletion, receive a copy, object to or restrict certain processing, withdraw consent where processing is based on consent, and complain to a data protection authority. These rights have legal limits. We may need to keep some information to meet a legal duty or handle a claim.
To make a request, email privacy@linkingaudio.com. We may need to verify your identity first.
8. Cookies and analytics
The site may use essential cookies and, where permitted, analytics or other optional technologies. Where the law requires consent, optional technologies run only after that consent. Details are in the Cookie Policy.
9. Data security
We use technical and organizational measures intended to protect personal information. No method of transmission or storage is completely secure.
10. Children's privacy
Linking Audio is not directed at children, and we do not knowingly collect children's personal information where that would be unlawful. Account creation asks users to be at least 16. If you believe a child has provided personal information inappropriately, contact us.
11. Changes
We may update this policy when the service, our practices, or the law changes. The date at the top of this page will change with it. Where the law requires extra notice or consent, we will provide it.
12. Contact
Linking Audio Privacy Team
Email: privacy@linkingaudio.com